The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.
MCDST candidates are required to pass two core exams. Elective exams are not required. The following table lists Official Microsoft Learning Products courses and Microsoft Press books designed to help you prepare for these exams. See individual exam preparation guides for exam availability.
Two Core Exams Required:
Core
Exams: Client Operating System (2 Exams Required)
Exam 70–271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
in order to pass this exam you will need the following:
Course 2261: Supporting Users Running the Microsoft Windows XP Operating System (3 days)
Exam 70–272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
in order to pass this exam you will need the following:
Course
2262: Supporting Users Running Applications on a Microsoft Windows
XP Operating System (2 days)
 |
 |
 |
