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Implementing Microsoft Operations Manager 2000

Course 2550: Three days; Instructor-led

Introduction

The goal of this course to give students experience with Microsoft Operations Manager (MOM) 2000 and to show them how to implement it effectively.

Audience
This course is intended for students who fall into the Northwest Center for Emerging Technologies (NWCET) Network Design and Administration occupation cluster. Within this occupational cluster the ideal student would have the following critical work functions (those work functions associated with the MOM product):

Perform analysis and design
Perform configuration and implementation
Perform monitoring and management
Perform administration and maintenance
Ideally, students will have experience in enterprise data centers, departments within large enterprises, or in companies managing servers for 100 or more client desktops.

At Course Completion
At the end of the course, students will be able to:
Identify the features of MOM 2000 that support operations management.
Identify a MOM deployment that provides a distributed operations management solution.
Perform a custom installation according to specified configurations and prerequisites.
Install and configure agents.
Use MOM groups to apply processing rules for events.
Create alert, event, and performance processing rules.
Plan and configure MOM for complex situations.
Use predefined reports to view collected data and provide access to reports through a Web interface.

Prerequisites
Before attending this course, students must have:
Familiarity with configuring Microsoft Windows® 2000.
An understanding of network infrastructures.
Familiarity with domains and the Active Directory™ directory service.
Knowledge of how to create and manage users, groups, and computers in a domain.

Student Materials
The student kit includes a comprehensive workbook and other necessary materials for this class.
The following software is provided for use in the classroom:

Windows 2000 Server, Service Pack 2 or later
Microsoft SQL Server™ 2000 installed on the member server
Microsoft Operations Manager 2000, to be installed by students on the member server
Microsoft Access 2000 on the member server
Internet Explorer 5.5 or later

Course Outline
Module 1: Introduction to Operations Management
The following topics are covered in this module:
Operations Management Overview
MOM 2000
MOM Events
At the end of this module, you will be able to define operations management, and describe the features of MOM 2000 that support operations management. This includes:

Defining operations management.
Describing MOM 2000.
Defining business requirements for MOM 2000.
Describing the MOM 2000 feature set.
Describing events and event processing.
Describing management packs.
Comparing MOM and Microsoft Systems Management Server (SMS).

Module 2: MOM Components
The following topics are covered in this module:
MOM Architecture
Business Logic Components
Data Components
Presentation Components
Configuration Groups
At the end of this module, you will be able to understand a MOM deployment that provides a distributed operations management solution. This includes:

Describing the architecture of MOM.
Describing the components of MOM.
Describing configuration groups.

Module 3: Installing MOM
The following topics are covered in this module:
System Requirements
MOM Service Accounts
Installation Scenarios
Post-Installation Tasks
Uninstalling MOM
At the end of this module, you will be able to perform a custom installation according to specified configurations and prerequisites. This includes:

Identifying the hardware and software requirements of a MOM installation.
Identifying the service accounts required by a MOM installation.
Using the Verify Prerequisites tool to ensure that your system meets MOM's requirements.
Identifying the different types of MOM installation that are available.
Installing MOM.
Performing any post-installation steps required.
Describing the process for uninstalling MOM.

Module 4: Installing Agents
The following topics are covered in this module:
Introduction to Agents
Installing Agents
Configuring Agents
At the end of this module, you will be able to install MOM Agents. This includes:

Describing the function of agents.
Planning an agent installation.
Installing agents.
Pushing agents to monitored systems.
Configuring agents
Uninstalling agents

Module 5: Using MOM Groups
The following topics are covered in this module:
Introduction to MOM Groups
MOM Providers
Processing Rules
Notification Groups
At the end of this module, you will be able to use MOM groups to apply processing rules for events. This includes:

Defining and creating computer groups.
Defining and creating providers.
Defining and creating processing rules and processing rule groups.
Using notification groups to send e-mail.

Module 6: Processing Events
The following topics are covered in this module:
MOM Event Processing Rules
Types of Event Processing Rules
Types of Responses for Event Rules
At the end of this module, you will be able to create event processing rules. This includes:

Creating and managing event processing rules.
Using filtering to reduce the number of events processed.
Using event processing rules to respond to types of events.
Using custom scripts to respond to events.

Module 7: Alert Processing Rules
The following topics are covered in this module:
MOM Alert Processing Rules
Creating Alert Rules
Responding to Alerts
At the end of this module, you will be able to create alert processing rules. This includes:

Defining alert processing rules.
Creating alert processing rules.
Determining responses available to alerts.

Module 8: Performance Processing Rules
The following topics are covered in this module:
MOM Performance Processing Rules
At the end of this module, you will be able to create Performance Processing Rules. This includes:

Defining performance processing rules.
Creating measuring rules.
Creating threshold rules.

Module 9: Complex Configurations
The following topics are covered in this module:
Common Enterprise Management Scenarios
Highly Reliable Monitoring Systems
Database Maintenance
At the end of this module, you will be able to configure MOM in complex situations. This includes:

Describing common enterprise management scenarios.
Creating highly reliable monitoring systems.
Maintaining the MOM database.

Module 10: Using Reports
The following topics are covered in this module:
Introduction to Reports
Long-term Availability of Data
At the end of this module, you will be able to use predefined reports to view collected data and provide access to reports through a Web interface. This includes:

Describing reporting requirements.
Using predefined Access 2000 reports.
Creating HTML reports.

For more information or to give feedback, send e-mail to info@OneApex.com or call 949-597-2100