Course 50024: Two days; Instructor-Led
Introduction
Elements of this syllabus are subject to change.
This two-day instructor-led workshop provides students with the knowledge and skills to understand 200-level baseline information on Microsoft Office Communications Server 2007. The workshop focuses on understanding scenarios of Office Communications Server 2007 (OCS 2007), Office Communicator, and integration with Exchange 2007.
Audience
This course is intended for both novice and experienced IT Professionals who are concerned about delivering IM/Presence, Conferencing, and Voice solutions to the Enterprise.
At Course Completion
After completing this course, students will be able to:
| • | Articulate the core scenarios for Office Communications Server 2007. |
| • | Articulate architectural requirements of OCS 2007. |
| • | Install and deploy a pilot for Office Communications Server 2007. |
| • | Create steps for a pilot |
| • | Understand integration of Exchange 2007 |
Prerequisites
Before attending this course, students must have core knowledge of TCP/IP, Certificate Services, and core Windows Server knowledge.
For Example:
| • | Network+ certification or equivalent knowledge. |
| • | Completed Course 2028A, Basic Administration of Microsoft Windows 2000, or have equivalent knowledge of administrative tasks. |
Course Outline
Module 0: Welcome and Overview
This module explains workshop overview detailing logistics of workshop. The second half of the presentation details overview of OCS 2007.
Lessons
| • | Overview of OCS 2007 |
Module 0 defines the OCS Ignite course layout. This overview module also details Office Communications Server 2007 capability and supported scenarios.
Module 1: Architecture
Module 1 details the system architecture that is used by OCS 2007. This module details OCS fundamentals, server roles, and component dependencies. This module also details planning and deployment scenarios.
Lessons
| • | Learn Installation Process |
| • | Understand new server roles and topology |
| • | AD Integration and Impact to Environment |
| • | Deploying and Configuring Security Infrastructure with OCS 2007 |
| • | Performance and Scalability Considerations |
Lab 1: Installing and Configuring Office Communications Server 2007
| • | Learn Installation Process |
| • | Understand new server roles and topology |
| • | AD Integration and Impact to Environment |
| • | Deploying and Configuring Security Infrastructure with OCS 2007 |
| • | Performance and Scalability Considerations |
Lab 1 guides the attendee through preparing Active Directory and DNS for an OCS installation. Following these steps, OCS 2007 is installed and validated.
Module 2: IM and Rich Presence
Module 2 describes the rich presence advancement that Office Communications Server is delivering. Additionally this module describes Office Communicator clients, and deployment scenarios.
Lessons
| • | Being able to articulate rich presence model in OCS 2007 |
| • | Deploy Office Communicator |
| • | Articulate client security configuration options |
| • | Administer and Enable Users for OC |
| • | Remote Clients - CWA and CoMo (Demo / Lab) |
Lab 2: Enabling Users and Using Office Communicator 2007
| • | Deploy Office Communicator |
| • | Administer and Enable Users for OC |
Lab 2 illustrates the new rich-presence capability, and installation of Office Communicator. This lab also illustrates enabling users for IM and testing the clients.
Module 3: Conferencing
Module 3 illustrates the new on-premise conferencing capability within OCS 2007 and the differences between LiveMeeting Service and on-premise capability. This module also differentiates conferencing clients and requirements.
Lessons
| • | Being able to articulate conferencing architecture |
| • | Deploy LM Console, Add-ins |
| • | Schedule On-Prem Conferencing |
| • | Differentiate Server vs. LM Service |
| • | Articulate client security and permissioning conferences |
Lab 3: Configuring and Using Conferencing in Office Communications Server 2007
| • | Deploy LM Console, Add-ins |
| • | Schedule On-Prem Conferencing |
| • | Articulate client security and permissioning conferences |
Lab 3 guides the attendee through installation of the LiveMeeting console, and connecting to the on-premise conferencing solution.
Module 4: Management and Troubleshooting
Module 4 articulates the new management tools and techniques for troubleshooting OCS 2007. This module walks through some tools and techniques for identifying any deployment problems.
Lessons
| • | Articulate Management Paradigm (Pools, UI, etc) |
| • | Being able to articulate filtering policies to enforce security |
| • | Use Troubleshooting Tools and Techniques (Incorrect DNS, Certs) |
Lab 4: Using the Management and Troubleshooting Tools in Office Communications Server 2007
| • | Articulate Management Paradigm (Pools, UI, etc) |
| • | Being able to articulate filtering policies to enforce security |
| • | Use Troubleshooting Tools and Techniques (Incorrect DNS, Certs) |
Lab 4 walks the attendee through troubleshooting tools included with OCS. This lab also includes a look at some of the resource kit utilities to help troubleshooting OCS 2007.
Module 5: Voice Architecture
Module 5 describes planning for adding voice capability to your OCS 2007 implementation. This module assists in understanding the dial-plan, and connecting to the telephony infrastructure.
Lessons
| • | Plan Voice Architecture (Network Plan/Impact) |
| • | Plan and Build Dial-Plan |
| • | Mediation Server Deployment |
| • | Integration with SIP-PSTN Gateways |
Lab 5: Building Voice Capabilities into Your OCS Deployment
| • | Mediation Server Deployment |
| • | Integration with SIP-PSTN Gateways |
Lab 5 guides the attendee through installing a Mediation Server and SIP-PSTN Gateway. This lab also details the certificate installation process for the Mediation Server.
Module 6: Voice Capabilities
Module 6 explains routing concepts, normalization rules, and call flows within OCS 2007 and build-out of a dial-plan within your environment.
Lessons
| • | Call Routing |
| • | Configure End Users for UC |
Lab 6: Configuring Users for Voice and Using Voice Features of Office Communications Server 2007
| • | Configure Call Routing |
| • | Configure End Users for UC |
| • | Test Inbound/Outbound Call |
Lab 6 guides the attendee through configuring end-users to place/receive voice calls and interaction with the dial-plan.
Module 7: Unified Messaging
Module 7 explains the interaction of OCS 2007 and Exchange 2007 Unified Messaging. This module details the environment, dial-plan integration, and steps required to add OCS 2007 to Exchange UM infrastructure.
Lessons
| • | Install Exchange 2007 UM |
| • | Configure Exchange UM |
Lab 7: Configuring and Using Exchange Server 2007 Unified Messaging
| • | Install Exchange 2007 UM |
| • | Configure Exchange UM |
| • | Integrate Exchange 2007 and OCS 2007 |
| • | Test UM using OC |
| • | Access Voicemail Directly from OC |
Lab 7 instructs the attendee on integrating OCS 2007 with an Exchange 2007 UM environment. UM is configured, and then OCS is configured to integrate with the Exchange UM environment.
Module 8: Compliance
Module 8 details the features that OCS 2007 provides to help deliver compliance scenarios. This module also details tools and techniques for reporting information.
Lessons
| • | Understand Archiving Capability in OCS 2007 |
| • | Understand Architecture supporting OCS 2007 |
Lab Compliance and Archiving in Office Communications Server 2007
| • | Install and Activate the Archiving Service |
| • | Configure Users for Archiving |
| • | View Archived Messages in the Database |
Lab 8 guides the attendee through installing the archiving services, activating the service, configuring users for archiving, and viewing the archived information.
For more information or to give feedback, send e-mail to info@OneApex.com or call 949-597-2100
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