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Depot Management in Microsoft Dynamics GP 9.0

Course 8541: One day; Instructor-led

Introduction

The one-day Microsoft DynamicsT GP Depot Management course explores the windows and functions used to track work orders. This course also discusses the cards used to set up Depot Management and posting parts and labor to work orders. Additional features such as Inventory Requirements and Work order scheduling are also covered.

A thorough understanding of these topics allows you to handle all necessary procedures regarding work orders. You learn how to set up work order types and routes and how to enter, post parts and labor and reschedule work orders. This course also shows you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and reporting options.

Audience

Customers wanting to learn the basic features and to develop a working knowledge of the typical day-to-day procedures required to effectively use Depot Management.

The class is targeted toward data entry clerks, administrators, office managers, CEOs, and consultants who need to understand the technical aspects of Microsoft Dynamics GP Depot Management and gain foundational knowledge of the application functionality.

At Course Completion

After completing this course, students should be able to:
Enter and maintain different work order types
Create and track work orders
Maintain Depot stations and routes
Post labor and parts to work orders
Handle changes to stations and routes
Complete a work order
Update related RMA with the actual repair costs


Prerequisites

Before attending this course, students must have:
General knowledge of Microsoft® Windows®
Basic knowledge of Inventory and Sales Order Processing
Basic knowledge of Returns Management, particularly Return Material Authorization (RMA)


Microsoft Certified Professional Exams

This course will help the student prepare for the following Microsoft Certified Professional exam:
Exam Microsoft Dynamics GP Depot Management:

Course Materials

The student materials include a comprehensive workbook and other necessary items for this class.

Course Outline

Chapter 1: Overview

This chapter provides a general overview of the features and benefits of using the Depot Management module in an integrated environment. It also focuses on how this module integrates with other modules in the Microsoft Dynamics GP application.

Main Topics
Depot Management Features and Benefits
Depot Management Overview
Integration
Depot Management Roadmap

After completing this chapter, students should be able to:
Identify the features and benefits available when using Depot Management
Discuss integration that takes place between Depot Management and other modules within the application
Identify the navigation used to access the windows for transactions, reports, utilities, routines, and inquiries in Depot Management

Chapter 2: Setup Procedures

This chapter focuses on the setup procedures for the Depot Management module. It examines the pre-requisite setup and overlapping windows to make Depot Management operate smoothly. Depot Management setup reports are reviewed.

Main Topics
Depot Management Setup Checklist
Company and Financial Setup
Posting Setup
Item Maintenance
Work Order Status Maintenance
Depot Station Maintenance
Route Maintenance
Work Order Type Maintenance
Service Setup - Depot
Setup Reports

Labs
Lab 2.1 - Create a new Depot Station
Lab 2.2 - Create a New Route
Lab 2.3 - Create a new Work Order Type

After completing this chapter, students should be able to:
Create Stations and routes
Create Work Order Types and specify GL accounts
Customize settings for the Depot Management module

Chapter 3: Equipment Maintenance

This chapter helps the student to understand the equipment master and its relationship to inventory and customers and how it is used in the Contracts module.

Main Topics
Inventory vs. Equipment
Equipment maintenance
System Configuration maintenance
Equipment meter readings

Labs
Lab 3.1 - Create Equipment Maintenance records manually
Lab 3.2 - Create Equipment records from SOP
Lab 3.3 - Create Equipment records from PO Receiving
Lab 3.4 - Create an Equipment record for a Service Call
Lab 3.5 - Test your knowledge - Equipment maintenance

After completing this chapter, students should be able to:
Enter and edit equipment records
Perform actions related to equipment

Chapter 4: Daily Procedures

This chapter covers the Work Order Entry/Update form in detail; reviewing all fields and buttons. Inventory Requirements and Work Order Completion functionality are examined.

Main Topics
Work Order Entry/Update
Work Order Schedule
Labor Posting
Part Posting
Station Schedule Transactions
Inventory Requirements, Transfers and Receipts
Work Order Completion

Labs
Lab 4.1 - Create a work order
Lab 4.2 - Create a work order from an RMA
Lab 4.3 - Labor Posting
Lab 4.4 - Part Posting
Lab 4.5 - Fulfill Inventory Requirements
Lab 4.6 - Complete a Work Order
Lab 4.7 - Close the RMA

After completing this chapter, students should be able to:
Create Work Orders
Post parts and labor to work orders
Update information on a work order
Reschedule the Work Order
Handle inventory requirements
Post work order completion

Chapter 5: Maintaining Records

This chapter discusses additional routines and utilities for the Depot Management module.

Main Topics
Routines
Utilities
Inquiry and Reports

After completing this chapter, students should be able to:
mass reschedule work orders
Purge and reconcile records related to work orders
Know the available inquiries and reports

Appendix A: SmartList

This appendix discusses the use of SmartList to access financial data. There are also optional exercises that can be completed by students if time permits.

Main Topics
Using SmartLists
Creating Objects
Using the Search Button
Saving New Objects as Favorites

Labs
Depot Management Smartlist

After completing this appendix, students should be able to:
Use SmartLists to access valuable returns data
Create new SmartList objects
Use the Search button to manage the information in a view
Explain the various options that are available when using SmartLists

Appendix B: Glossary

This appendix presents additional features that can be set up for Service Calls.

After completing this course, students should be able to:
Understand the necessary processes to set up and manage Depot Management
Have more confidence in their ability to use Depot Management in their company

Appendix D: Answers

This section includes the answers to all the labs that appear through out the manual.

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