Microsoft Dynamics Retail Management System Store Operations
Course
8833 :
2 days; Instructor-Led
Prerequisites
Before
attending this course, students must have:
• A
working knowledge of Windows 2000 or Windows XP.
• Basic
understanding of SQL Server.
• Basic
understanding of daily retail operations.
• Basic
understanding of retail software applications and database storage techniques.
Microsoft Certified Professional Exams
No Microsoft Certified Professional exams are associated with this course currently.
Course Materials
The student kit includes an SO training manual with labs that reinforce learning, an RMS SO 2.0 installation CD, and supplementary handout materials.
Course Outline
Chapter 1: Store Operations Overview
This chapter provides a general overview of the RMS SO application. The functionality and capabilities of the SO components are introduced with an explanation of the features and benefits of a server-based database.
Main Topics
• Store
Operations Overview
• Store
Operations Components
• Concept
of a Database Server
After completing
this module, students will be able to:
• Briefly
describe the components of SO.
• Understand
the advantages of using a server-based database (SQL Server/SQL Express)
rather than a file-based database.
Chapter 2: Store Operations Manager
This chapter demonstrates how SO Manager handles back-office functions and activities. Store Operations Manager performs a variety of managerial tasks such as creating and printing purchase orders, entering new inventory items, and viewing/printing reports. Wizards and an efficient user interface allow merchants to accomplish complex tasks while operating in a secure environment.
Main Topics
• Manager
Navigation
• Database
Setup Procedures
• Store
Wide Parameters
• Defining
Departments and Categories
• Defining
Sales Taxes
• Entering
Suppliers Information
• Defining
Item Messages
• Defining
Discounts
• Entering
and Defining Items
• Defining
Account Types
• Defining
Cashiers
• Defining
Sale Reps
• Defining
Currencies
• Defining
Tender Types
• Defining
Reason Codes
• Defining
Shipping Carriers
• Defining
Receipt Formats
• Defining
Pole Displays
• Defining
Register Configurations
• Inventory
Transfers
• Purchase
Orders
• Opening/Closing
Batches
• Printing
Statements
• Creating
Labels
• Using
Reports
Chapter 3: Using Store Operations Point of Sale
This chapter focuses on using the Store Operations POS program to process sales transactions at the cash register. You can also process sales quotes, work orders, layaways, back orders, returns, and voids. The following topics explain POS software features, in addition to providing guidelines and ideas about how you can use them in your business.
Main Topics
• Navigation
in the POS Program
• POS
function Keys
• Logging
on to the POS Screen
• Performing
Sales Transactions
• Opening/Closing
your Drawer
• Printing
X Report
• Printing
Z Report
• Creating
Quotes, Orders, Back Orders, Returns, and Layaways
• Customizing
Buttons
Chapter 4: Administrative Tasks and Integration Options
This chapter discusses the more advanced features and tasks in Store Operations, typically reserved for the Administrator or manager of the system.
Main Topics
• Security
Setups
• Offline
Server mode
• Import
Utility
• Upgrading
• Integrations
For more information or to give feedback, send e-mail to info@OneApex.com or call 949-597-2100
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