Microsoft Dynamics Retail Management System Headquarters
Course
8834 :
2 days; Instructor-Led
Prerequisites
Prerequisites
Before attending
this course, students must have:
• Completed
the Microsoft Business Solutions Retail Management System Store Operations
Course.
• Some
working knowledge of Microsoft Windows 2000 or Windows XP.
• Basic
understanding of Microsoft SQL Server
• Basic
understanding of daily retail operations.
• Basic
understanding of retail software applications and database storage techniques.
Microsoft Certified Professional Exams
No Microsoft Certified Professional exams are associated with this course currently.
Course Materials
Student materials for this course include a Headquarters training manual, in addition to supplementary handout materials.
Course Outline
Chapter 1: System Information
The purpose of this chapter is to give students a general overview of the Retail Management System Headquarters application. The functionality and capabilities of the Headquarters components are introduced, along with an explanation of the minimum and recommended system requirements, including the Software Copy Protection Device (Dongle). Following the discussion for this chapter, an exercise demonstrates how to install the software.
Main Topics
• Introduction
• Features
• Headquarters
Components
• Installation
Requirements
• Product
Activation
After completing
this module, students will be able to:
• Briefly
describe the components of Headquarters
• Understand
minimum and recommended system requirements for stores and head offices
• Understand
how Headquarters is affected by running in Evaluation Mode
• Install
Headquarters application software
• Install
a Dongle
Chapter 2: Setup and Deployment
This chapter focuses on the setup and store deployment of Headquarters. Students gain a basic understanding of the terminology used in Headquarters, building the HQ Database, configuring the HQ Server and HQ Client, and upgrading the HQ Database. Exercises at the end of this chapter demonstrate how to import an existing Store Operations database into Headquarters and connect the stores using HQ Client.
Main Topics
• Introduction
• Headquarters
Terminology
• Headquarters
Administrator Overview
• Building
the Headquarters Database
• Hands
On: Deploying a New Store
• Headquarters
Server Configuration
• Headquarters
Client Configuration
• Troubleshooting
Store Connection Errors
• Upgrading
the Headquarters Database
After completing
this module, students will be able to:
• Understand
the basic terminology of Headquarters
• Create
and import the database
• Configure
Headquarters in Administrator
• Deploy
existing stores
• Deploy
new stores
• Configure
the Headquarters Server
• Configure
the Headquarters Client
• Upgrade
the Headquarters database
Chapter 3: Headquarters Manager
This chapter focuses on Manager navigation, configuration, and security. There is also a discussion about Centrally Maintained Data, Locally Originated Data, and Store Specific Data, in addition to an explanation of the Headquarters Wizards.
Main Topics
• Headquarters
Manager Overview
• Headquarters
Manager Navigation
• Headquarters
Manager Configuration
• Headquarters
Manager Security
• Working
With Headquarters’ Centrally Maintained Data
• Viewing
Locally Originated Data
• Headquarters
Wizards
After completing
this module, students will be able to
• Navigate
through Manager
• Understand
the difference between Centrally Maintained Data, Locally Originated Data,
and Store Specific Data
• Use
the Inventory, New Item, and Worksheet Wizard
• Set
up Headquarters users
Chapter 4: Headquarters Worksheets
This chapter discusses how Headquarters Worksheets are used to initiate and control data exchanges between the head office and remote stores. Worksheet Styles and management is discussed, followed by exercises to demonstrate the features and functionalities of Worksheets.
Main Topics
• Worksheets
Basics
• Worksheets
Styles
• Managing
Worksheets
After completing
this module, students will be able to:
• Understand
the basics of Worksheets
• Understand
the different Worksheet series
• Create
new items and send the data to stores and the head office
• Change
item descriptions and send the data to stores and the head office
• Change
supplier information and send the data to stores and the head office
• Create
a new item in a new department and send the data to stores and the head
office
• Put
items on sale and send the data to stores and the head office
• Create
a new tender type and send the data to stores and the head office
• Create
a new cashier and send the data to stores and the head office
• Manage
Worksheets
Chapter 5: Additional Headquarters Features
This chapter discusses additional Headquarters features dealing with Global and Local Customers, Purchase Orders, Inter-Store Inventory Transfers, Store Quantity Checks, Viewing Store Journals, Reports, and Interfacing to Accounting.
Main Topics
• Working
with Customers
• Store
Quantity Checks
• Viewing
Store Journals
• Headquarters
Manager Reports
• Interfacing
to Accounting
Lab: Headquarters
Installation
• Install
Headquarters software
Lab: Import
into Headquarters
• Import
an Existing Store Operations Database into Headquarters
Lab: Worksheets
• Create
a New Item
• Change
Existing Item Description
• Change
Existing Supplier Information
• Create
New Item in a New Department
• Put
Item on Sale
• Create
a New Tender Type
• Create
a New Cashier
After completing
this module, students will be able to:
• Understand
the differences between local and global customers
• Understand
Purchase Order Planner in Headquarters
• Perform
an inter-store inventory transfer
• Check
item quantities at other stores
• View
store Journals
• Generate
Reports
For more information or to give feedback, send e-mail to info@OneApex.com or call 949-597-2100
 |
 |
 |
